Last updated: 8 September 2026
Write to [email protected]. It is the only address we use, a person reads it, and replies normally take two to three business days.
Never send
Passwords, one-time codes, identity documents or card details. We have no use for them and no way to keep them safe.
Betting behaviour is the theme of this site: stake sizing, cash-out discipline and the arithmetic behind both. Nothing here promises an edge, because in a random game there is not one to promise.
What to include
Name the page, quote the sentence and say what should be there instead. For anything visual, a screenshot plus your browser and device usually lets us reproduce the fault on the first attempt.
What we cannot help with
Anything inside a casino account: deposits, bonuses, verification, locked balances, closed accounts. We are not the operator and have no access to those systems. That has to go to the operator's own support, which is also the faster route.
Response times
Two to three business days, longer around holidays. If a week passes with nothing, resend — spam filters catch messages on both sides.
Written in plain English deliberately — legal fog helps whoever wrote it, not whoever reads it.